Any organization that cannot communicate will find that its options for performance are severely restricted. The value of business communication is rooted in the fact that it enables individual members of an organization to access best practice information from the different parts of that organization. In that sense, this is the perfect way to ensure that the good things that the organization does are not left to wither away when the originators of those ideas leave the organization. It also means that the areas that are suffering from bad practice can always learn something from the more successful parts of the business.

Management support for Business Communication